Last Updated: 01.08.2025
This Privacy Policy sets out how Quantum Gym Lab Sp. z o.o. (the “Site”) collects, uses, and discloses personal information about you when you visit the Site or use our services from the Site or make a purchase at quantumgymlab.pl (the “Site”) or otherwise communicate with us in connection with the Site (collectively, the “Services”). For the purposes of this Privacy Policy, the term “User” means a user of the Services, whether a customer, website visitor, or other individual whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully.
We may update this Privacy Policy, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post any revised Privacy Policy on the Site and update the date this Privacy Policy was last updated and take any other steps required by applicable law.
Information that you provide directly to us through our Services may include:
- Contact information, including your name, address, phone number, and email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Customer service information, including information that you include in your communications with us, such as when you send a message through the Services.
Certain features of the Services may require you to provide us with certain information about yourself directly. You are not required to provide this information, but doing so may prevent you from using or accessing those features.
We may also automatically collect certain information about your interactions with the Services (“Usage Data”). We may use cookies, pixels and similar technologies (“Cookies”) to do this. Usage Data may include information about your use of and access to the Site and your account, including device information, browser information, network connection information, IP address information and other information relating to your interactions with the Services.
Information We Collect from Third PartiesWe may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that operate the Site and Services, such as Webflow.
- Our payment processors, who collect payment information (such as bank account information, credit or debit card information, or billing address) to process your payments to fulfill your orders and provide you with the products or services you have requested, and to fulfill our obligations under our contract with you.
- When you visit the Site, open or click on emails that we send you, or interact with the Services or our advertisements, certain information may be automatically collected by us or third parties we work with through online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information that we collect from third parties will be processed in accordance with this Privacy Policy. See also the section below titled Third Party Sites and Links.
- Providing Products and Services. We use your personal information to provide the Services to you, to perform our contract with you, including processing your payments and fulfilling your orders
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take appropriate action regarding possible fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your access details, including your username and password, with anyone. If you believe that your account has been compromised, please contact us immediately. If you are a resident of the European Economic Area (EEA), the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, pursuant to Article 6(1)(f) of the GDPR.
- Communication with the User and improvement of services. We use the User's personal information to provide the User with appropriate service and to improve our Services. It is in our legitimate interest to respond to the User's needs, provide him with effective services and maintain business relations with him in accordance with Article 6 paragraph 1 letter f) of the GDPR.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help ensure the website functions correctly and securely.
What Cookies We Use?
This website uses only essential cookies required for its proper and secure operation. These may include:
- Cookies necessary for the functionality of the contact form
- Security-related cookies (e.g., reCAPTCHA by Google, if enabled)
We do not use cookies for:
- Marketing or advertising purposesAnalytics or visitor tracking (e.g., Google Analytics
- Personalization or behavioral profiling
As we only use strictly necessary cookies, no cookie consent banner is required under the ePrivacy Directive and GDPR.
If we embed any third-party content in the future (such as videos, maps, or widgets), those services may use their own cookies. In such cases, we will provide appropriate information and request consent when required.
In certain circumstances, we may disclose your personal information to third parties for the purposes of fulfilling a contract with you, for lawful purposes, and for other reasons subject to the provisions of this Privacy Policy. These circumstances may include sharing your personal information:
- With vendors or other third parties who perform services on our behalf (e.g., IT management services, payment processing, data analysis, customer service, cloud storage, fulfillment, and shipping).
- With business a partners to provide services and display advertising to you.
- When you direct us to disclose or otherwise consent to us disclosing certain information about you to third parties, such as for the purpose of shipping your products or in connection with your use of social media widgets or login integrations, with your consent.
The Site may contain links to websites or other online platforms operated by third parties. If you use these links to visit websites that are not operated by our affiliates/partners, you should review the privacy and security policies and other applicable provisions of those websites. We do not guarantee and are not responsible for ensuring the privacy or security of such websites, including the accuracy, completeness or reliability of the information contained therein. Information that you post in public or semi-public areas, including information that you share on third-party social media platforms, may also be visible to other users of the Services or those platforms without any restrictions on their use set by us or the third party. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or their owners or operators, unless otherwise specified within the Services.
The Services are not intended for use by children and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details provided below to request that we delete it.As of the Effective
Date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information about anyone under the age of 16.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and where permitted by law, we may deny your request.
- Right to know/right to access your personal information. You may have the right to request access to the personal information we hold about you, including information about how we use and share your information.
- Right to delete your personal information. You may have the right to request that we delete the personal information we hold about you.
- Right to rectification of your personal information. You may have the right to request that we rectify any inaccurate personal information we hold about you.
- Right to portability of your personal information. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Restriction of processing. You may request that we stop or restrict the processing of your personal information.
- Withdrawal of consent. Where we require your consent to process your personal information, you may have the right to withdraw that consent.
- Revocation. If we refuse your request, you may have the right to appeal our decision. To do so, you should respond directly to our refusal.
- Manage your communication preferences.We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option provided in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.
You may exercise any of these rights where specified on the Site or by contacting us using the contact details provided below.We will not discriminate against you for exercising any of these rights. Before responding to your request, we may be required to collect information from you (such as your email address or account information) to verify your identity. Subject to applicable law, you may designate an authorized representative to submit a request on your behalf to exercise your rights. Before accepting such a request, we will require the representative to provide appropriate authorization to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.
If you have a complaint about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, then depending on where you live, you may have the right to appeal our decision (by contacting us using the contact details provided below) or to lodge a complaint with your local data protection authority. A list of the relevant data protection supervisory authorities in the EEA can be found here.
Please note that we may transfer, store and process your personal information outside of your country of residence. Your personal information is also processed by staff and third party service providers and partners in these countries.If we transfer your personal information outside of Europe, we will rely on recognised data transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent documents adopted by a competent authority in the United Kingdom, unless the data is transferred to a country that has been recognised as providing an adequate level of protection.
If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please contact us by phone or email at info@quantumgymlab.pl.
For the purposes of applicable data protection law and unless otherwise expressly stated, we are the controller of your personal information.